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Traders expected to seek phone outage compo

By Natalie Poyhonen, Wednesday January 30, 2013 - 14:22 EDT

North Queensland businesses estimate the cost of the weekend's Telstra outage to run in the hundreds of thousands of dollars.

Many regional phone and internet services were lost for almost 24 hours after flooding washed out a coastal cable and a landslide damaged an inland back-up link.

In Charters Towers, the outage coincided with the town's main tourist drawcard, the annual Goldfield Ashes cricket tournament.

Charters Towers Chamber of Commerce president Tom Hogg says local businesses rely heavily rely on the weekend's takings.

"I know talking to some of the hotels here, between just four hotels alone, they've told me they've lost nearly $100,000 in trading," he said.

"Bottle shop takings are down there.

"Some of their takings are worse than a normal weekend and generally, as I said, this is the biggest take for a lot of businesses for the entire year.

"Businesses will be looking for compensation yes and rightfully so.

"If a service is supposed to be provided and if that service hasn't been provided because redundant systems and back-up hasn't been allowed for, then I believe a lot of these businesses should be entitled to some sort of compensation."


- ABC

© ABC 2013

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