Thousands of Telstra customers are still without service almost six weeks after floods caused outages across Queensland.
Telstra is working to restore service to thousands of Queenslanders who have not had operational landlines since the Australia Day weekend floods.
Southern Queensland general manager Kris Carver says repairs will cost millions of dollars and this week's wet weather has made matters worse.
"We've never had this much rain go through and the amount and to keep coming as it did again over the weekend, even some of our temporary fixes were again washed away," he said.
He says he understands that people are angry.
"I do appreciate the frustration of some people who have been out for a couple of weeks," he said.
Meanwhile, more than 600 homes and businesses across Bundaberg and the Burnett are still without power, after more than a month.
© ABC 2013
16:28 EDT Hail is caused when raindrops are lifted up into the atmosphere during a thunderstorm and then supercooled by temperatures below freezing, turning them into ice balls.