About 70 residents in rural areas south of Gladstone in central Queensland have raised concerns at a community meeting about the response to the January floods.
Many locals from Baffle Creek, Lowmead and Rosedale say they feel overlooked by the Gladstone Regional Council and the local disaster management group (LDMG).
They complained of inaccurate road closure warnings, poor infrastructure and a lack of information about the disaster response.
Gladstone's local disaster management coordinator Mark Holmes says the clean-up has only just begun.
"Really, a disaster event is still ongoing," he said.
"You transition from response to recovery, so we're still very [much] in the early stages of recovery at the moment from a human and social side to an infrastructure side.
"The initial disaster - what I head up from an LDMG perspective - really probably ends at clean-up, so then we hand over to a recovery team."
Meanwhile, State Emergency Service controller Doug Savage says residents should always been prepared.
"Have a tuckerbox with extra food in there," he said.
"I often hear, 'oh, it's the end of my shopping cycle - we go once a month and we've got no food left'.
"Well, have that tuckerbox put aside so when you go shopping, you buy some rice, you get your extra tins of beans and have that there ready for when we do get cut off and flooded and you can't get anywhere."
© ABC 2013
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